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Managed Services

We provide support for the maintenance of your EPM solutions (Level 1 to 3 assistance) with a strong commitment to SLAs (Service Level Agreements).

Dedicated Service Center

  • Service center based in France.

  • Consultants and teams fully dedicated to maintenance activities.

  • Single point of contact for daily proximity with our clients.

  • On-call support and coverage during critical periods.

  • Dedicated Service Platform

A platform designed for logging, tracking, and documenting service requests

  • Designed to provide all the documentation necessary for IT audits.

  • Allows real-time tracking of your TMA (Third-Party Maintenance Agreement) subscription consumption.

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